Customer information
Terms of service
These terms describe use of the Beck & Brown website and the information to review before an order.
Seller and product information
Beck & Brown is owned and operated by Nya Labs LLC, the legal seller. Product descriptions, measurements, selected options and included components must identify the actual item. Styling props are not included unless expressly listed.
The registered business address is shown below. It is not automatically a showroom, collection point or return receiving location.
Orders and payment
Adding an item to a bag does not reserve stock or complete a purchase. The final item details, available delivery service and full charges must be presented before payment. A purchase is not successful unless the order and payment are actually confirmed.
Payment is processed through checkout. The available payment methods and total charges are shown before you pay. Opening checkout alone does not complete a purchase.
Delivery and returns
Standard shipping is $5.99. Handling is 1–2 business days and estimated transit is 3–6 business days, for 4–8 business days total. The cutoff is 15:00 America/New_York, Monday to Friday.
The return request window is 60 days from delivery. Obtain receiving instructions before sending an item. Read Shipping and Returns & refunds together with the terms supplied for a particular order.
Using the website
Use the website lawfully and provide accurate information when requesting support. Do not interfere with its operation, attempt to access another person’s order information, or send confidential payment details through a contact message.
Questions and applicable rights
Contact customer care using the available route shown below. Nothing here is intended to remove consumer rights that cannot lawfully be excluded. No arbitration agreement, governing state or limitation of liability is inferred from the business address.
Customer care
Legal sellerNya Labs LLCRegistered business address1010 Wisconsin Avenue NW, Washington, DC 20007Customer caresupport@beckandbrown.comMonday to Friday, 08:00–17:00America/New_YorkUsual reply within one business day.Order cutoff: 15:00 America/New_York,
Monday to Friday.